Dental Office Operations Leader - Flexible Scheduling

Aspen Dental; Massillon (OH); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking an energetic Dental Office Manager (Operations Manager) in Ohio. You will lead the office operations, supervise staff, and ensure excellent patient care while supporting doctors and driving profitability.

The role includes a ten-week training program to develop business and leadership skills. Responsibilities include hiring and developing staff, guiding treatment option discussions, verifying insurance, and leading daily huddles to optimize patient experience.

Qualifications

• Minimum of one year of managing a team of direct reports.
• High school diploma or equivalent; college degree is preferred.
• A people centric leader who motivates and inspires others.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an energetic Dental Office Manager (Operations Manager) in Ohio. You will lead the office operations, supervise staff, and ensure excellent patient care while supporting doctors and driving profitability.

The role includes a ten-week training program to develop business and leadership skills. Responsibilities include hiring and developing staff, guiding treatment option discussions, verifying insurance, and leading daily huddles to optimize patient experience.