Dental Office Operations Lead: Patient Care & Growth

Aspen Dental; Tampa (FL); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Growth opportunities

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager to lead front office operations in Tampa, FL. You will participate in an eight-week training program and report to the Manager, ensuring smooth patient flow and service quality.

You'll verify insurance, schedule appointments, and supervise non-clinical staff while collaborating with the clinical team to present treatment options and maximize patient satisfaction.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager to lead front office operations in Tampa, FL. You will participate in an eight-week training program and report to the Manager, ensuring smooth patient flow and service quality.

You'll verify insurance, schedule appointments, and supervise non-clinical staff while collaborating with the clinical team to present treatment options and maximize patient satisfaction.