Dental Office Operations Lead – Lead, Grow, Thrive

0426 ACT Dental LLC; West Allis (WI); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee the non-clinical team and ensure smooth daily office operations at an Aspen Dental location. You will supervise scheduling, insurance processing, and interactions with patients while supporting clinical staff to deliver quality care.

We offer a generous benefits package, ongoing training, and a collaborative culture that values growth and community impact.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with dental team to provide exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication & interpersonal

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee the non-clinical team and ensure smooth daily office operations at an Aspen Dental location. You will supervise scheduling, insurance processing, and interactions with patients while supporting clinical staff to deliver quality care.

We offer a generous benefits package, ongoing training, and a collaborative culture that values growth and community impact.