Dental Office Operations Lead | Front Desk & Team Leader

Wellnow; Mount Pleasant (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision care

401(k) with match

Career development

Team culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead daily front-office operations and deliver exceptional patient care. You’ll participate in an eight-week training program, report to the Manager, and help drive efficient scheduling, insurance verification, and patient service.

This role offers a comprehensive benefits package, ongoing learning through TAG U, and a collaborative, supportive culture that values innovation and community impact.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with the dental team to deliver care.
• Discuss treatment options and verify insurance payments.
• Supervise daily non-clinical tasks under the Manager.
• Review data daily to evaluate practice impact.
• Oversee scheduling and appointment confirmations.
• Verify insurance payments, deposits, and card processing.
• Perform additional tasks as directed by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead daily front-office operations and deliver exceptional patient care. You’ll participate in an eight-week training program, report to the Manager, and help drive efficient scheduling, insurance verification, and patient service.

This role offers a comprehensive benefits package, ongoing learning through TAG U, and a collaborative, supportive culture that values innovation and community impact.