Dental Office Operations Lead | Flexible Scheduling

Aspen Dental; Conway (SC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision insurance

401(k) with match

Training program (TAG U)

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Conway, SC. You will report to the Manager and perform daily front office duties, participate in an eight-week training program, and help build trust and loyalty with patients.

You will supervise the non-clinical team, verify insurance payments, manage scheduling, and review daily data to evaluate practice impact. This role emphasizes compassionate patient care and collaboration with the dental team.

Qualifications

• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Conway, SC. You will report to the Manager and perform daily front office duties, participate in an eight-week training program, and help build trust and loyalty with patients.

You will supervise the non-clinical team, verify insurance payments, manage scheduling, and review daily data to evaluate practice impact. This role emphasizes compassionate patient care and collaboration with the dental team.