Dental Practice Operations Lead

Dental Excellence Group; Sylvania (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Dental Excellence Group, a Northwest Ohio dental practice, seeks a Practice Administrator to lead daily office operations and drive patient care quality. You will oversee scheduling, staffing, collections, and facility maintenance while advancing profitability and adherence to group values.

The role emphasizes building a high-performing team, ensuring excellent patient experiences, and executing marketing and new-patient initiatives in a fast-paced, service-driven environment.

Responsibilities

• Foster a positive culture that supports the Dental Excellence Group purpose and core values and lead the office to create buy-in for initiatives that drive the company vision and growth.
• Achieve revenue goals by effectively overseeing productive patient scheduling and treatment acceptance, and collection processes.
• Drive profitability by managing the office within budgetary guidelines for controllables, including production, collections, and labor, supply, maintenance, and miscellaneous expenses.
• Hire, manage, and develop a high performing team capable of providing exceptional patient care.
• Support new patient goals by holding staff accountable for the patient experience, new patient scheduling protocol, and marketing campaign/event engagement.
• Manage maintenance of office facilities, equipment, and technology.
• Complete administrative tasks accurately and timely, including stats reporting.
• Ensure practice compliance with government and company policies.
• Ensure personnel compliance with company policies.

Skills

Leadership

Team building

Emotional intelligence

Organizational skills

Dental industry experience

Job description

Dental Excellence Group, a Northwest Ohio dental practice, seeks a Practice Administrator to lead daily office operations and drive patient care quality. You will oversee scheduling, staffing, collections, and facility maintenance while advancing profitability and adherence to group values.

The role emphasizes building a high-performing team, ensuring excellent patient experiences, and executing marketing and new-patient initiatives in a fast-paced, service-driven environment.