Dental Office Manager: Patient-First Operations Leader

Dental Dreams LLC; Albuquerque (NM); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Monthly Bonus

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Albuquerque, NM is seeking an Office Manager with managerial dental practice experience to supervise front and back-office staff and ensure smooth patient flow.

The role focuses on scheduling, staff development, customer service, and coordination with dentists and dental assistants to achieve operational goals. Experience in dental office management is preferred; bilingual Spanish is a plus.

Qualifications

• Managerial and dental assistant experience required.
• Proven track record of outstanding customer service.
• Able to work in a fast-paced, hands-on environment.

Responsibilities

• Supervise front and back-office staff and cover roles as needed.
• Foster a patient-centric culture and service focus.
• Hire and train support staff; manage performance and reviews.
• Verify benefits and manage check-in/out processes.
• Assist with presenting treatment plans and collecting payments.
• Oversee patient scheduling and pre-authorizations with insurers.

Skills

Managerial experience

Customer service

Fast-paced environment

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Albuquerque, NM is seeking an Office Manager with managerial dental practice experience to supervise front and back-office staff and ensure smooth patient flow.

The role focuses on scheduling, staff development, customer service, and coordination with dentists and dental assistants to achieve operational goals. Experience in dental office management is preferred; bilingual Spanish is a plus.