Dental Office Manager: Patient Experience & Operations

Riccobene Associates Family Dentistry; Greensboro (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry seeks an Office Manager to lead front office operations in a busy Triad-area practice. You will partner with clinicians and administrative teams to optimize schedules, patient flow, and financial performance.

The ideal candidate has 2+ years in dental/medical management, solid leadership, and proficiency with practice management software and MS Office. A focus on patient experience and HIPAA compliance is essential for this role.

Qualifications

• 2+ years of management experience in a dental, oral surgery, or medical setting.
• 3–5 years of dental or medical front office experience preferred.
• Strong leadership, organization, and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency with practice management systems and Microsoft Office.

Responsibilities

• Provide direct leadership and oversight of front office staff.
• Collaborate with clinical leadership to support practice success.
• Lead daily huddles and office meetings to inform staff and align goals.
• Maintain HIPAA compliance and patient privacy protocols.
• Monitor staffing levels and schedules to match patient demand.
• Oversee scheduling, billing, and revenue-cycle related tasks.
• Ensure high-quality patient service and smooth patient flow.

Skills

Leadership

Organization

Multitasking

Communication

Change management

Tools

Practice management systems

MS Office

Job description

Riccobene Associates Family Dentistry seeks an Office Manager to lead front office operations in a busy Triad-area practice. You will partner with clinicians and administrative teams to optimize schedules, patient flow, and financial performance.

The ideal candidate has 2+ years in dental/medical management, solid leadership, and proficiency with practice management software and MS Office. A focus on patient experience and HIPAA compliance is essential for this role.