Dental Office Manager — Patient Experience Leader + Benefits

Riccobene Associates Family Dentistry; Burlington (NC); Vor Ort; USD 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Zusammenfassung

Riccobene Associates Family Dentistry is seeking a full-time Office Manager to lead the front office and administrative operations in the Triad area. You will partner with doctors and clinical leadership to ensure a smooth, patient-centered practice with a focus on experience, safety, and team engagement.

The role requires strong organizational skills, emotional intelligence, and integrity, with duties spanning scheduling, financial performance, staff development, and compliance.

Qualifikationen

• 2+ years of management experience in dental/medical settings.
• 3–5 years of dental front office experience preferred.
• Strong leadership, organization and multitasking skills.
• Ability to handle sensitive patient situations with discretion.
• Proficiency with practice management systems and Microsoft Office.
• Excellent written and verbal communication.
• Ability to lead, manage change and mentor staff.
• Commitment to confidentiality and compliance.

Aufgaben

• Provide direct leadership and oversight of front office staff and collaborate with clinical leadership.
• Support scheduling, patient flow, and admissions of procedures.
• Ensure HIPAA compliance and patient privacy in daily operations.
• Oversee office organization, training, and staff development.
• Monitor billing support, collections, and office financials as needed.
• Maintain high standards of patient service and professional communication.

Kenntnisse

Leadership

Front office management

Team building

Communication

Time management

HIPAA compliance

Tools

Practice management systems

Microsoft Office

Jobbeschreibung

Riccobene Associates Family Dentistry is seeking a full-time Office Manager to lead the front office and administrative operations in the Triad area. You will partner with doctors and clinical leadership to ensure a smooth, patient-centered practice with a focus on experience, safety, and team engagement.

The role requires strong organizational skills, emotional intelligence, and integrity, with duties spanning scheduling, financial performance, staff development, and compliance.