Dental Office Manager (Park West)

Dental Dreams LLC; Philadelphia (Philadelphia County); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

13 days of PTO

401K

Bonus potential up to 18k yearly

Job summary

Dental Dreams in Park West, PA is seeking an Office Manager to lead front and back-office operations, support scheduling, and assist clinicians. You will supervise staff, ensure excellent patient relations, verify benefits, collect payments, and maintain safety protocols across the office.

The position offers competitive compensation and a benefits package with a potential bonus up to 18k yearly. Equal opportunity employer committed to a diverse workforce.

Qualifications

• Required: managerial and dental assistant experience.
• Preferred: dental practice management experience.
• Bilingual ability considered a plus.

Responsibilities

• Supervise all front and back-office staff and cover roles as needed.
• Foster a patient-centric culture and deliver exceptional service.
• Hire and train support staff; manage performance reviews.
• Accurately verify dental benefits and handle check-in/out processes.
• Assist with presenting and explaining treatment plans and finances.
• Oversee patient scheduling per goals and ensure timely claims.

Skills

Managerial experience

Dental Assistant experience

Customer service

Bilingual

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

The Role: Dental Dreams in Park West, PA seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

Benefits

• Competitive compensation
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • 13 days of PTO
  • 401K
• We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
• Office Managers are eligible for up to 18k yearly in bonus potential.

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefits and check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Overseeing patient scheduling per goals
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications

• Required:
  • Managerial and Dental Assistant experience
  • Possesses a track record for providing outstanding customer service
  • Must be able to work in a fast-paced, hands-on environment
• Preferred:
  • Dental practice management experience
  • Bilingual
  • Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.