Front Desk Receptionist (Eastpointe, MI)

Dental Dreams LLC; Detroit (MI); On-site; USD 1 - 2; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

FREE dental treatment at our locations

PTO

401K

Life Insurance, Pet Insurance and more

Job summary

Dental Dreams LLC in Eastpointe, MI is seeking a friendly Front Desk Receptionist to join our team. You will handle scheduling, patient check-in, and insurance verification while delivering exceptional customer service.

Ideal candidates have customer service or healthcare exposure; Dentrix or Eaglesoft are a plus, Spanish bilingualism is welcomed. We offer competitive pay and benefits as part of a growing, inclusive practice.

Qualifications

• Customer service experience is required or preferred.
• Healthcare experience is beneficial in a dental office.
• Experience with dental software like Dentrix or Eaglesoft is a plus.
• Bilingual Spanish is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and meet daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments and co-pays.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments when necessary.
• Assist with presenting and explaining treatment plans.

Skills

Customer Service

Healthcare Experience

Spanish (Bilingual)

Tools

Dentrix

Eaglesoft

Job description

The Role : Dental Dreams LLC in Eastpointe, MIis hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environmentAssist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Healthcare Experience
• Dentrix and/or Eaglesoft (preferred)
• Bilingual - Spanish (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.