Dental Front Desk Pro – Bilingual & Patient Scheduling

Dental Dreams LLC; Battle Creek (MI); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Battle Creek, MI is seeking Front Desk Receptionists to join our team. The role focuses on scheduling appointments, supporting operations, and delivering excellent patient service. Bilingual Spanish is a huge plus, and Dentrix/Eaglesoft experience is preferred.

We offer competitive pay and a benefits package, including medical/vision insurance, PTO, 401K, and more. Training is available for those seeking to grow into Dental Assistant or Office Manager roles.

Qualifications

• Customer Service experience required.
• At least 1 year of experience in current or most recent job.
• Bilingual Spanish preferred.
• Dentrix and/or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Spanish (Bilingual)

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Battle Creek, MI is seeking Front Desk Receptionists to join our team. The role focuses on scheduling appointments, supporting operations, and delivering excellent patient service. Bilingual Spanish is a huge plus, and Dentrix/Eaglesoft experience is preferred.

We offer competitive pay and a benefits package, including medical/vision insurance, PTO, 401K, and more. Training is available for those seeking to grow into Dental Assistant or Office Manager roles.