Dental Office Manager: Lead People, Patients & Performance

42 NORTH DENTAL; Worcester (MA); On-site; USD 47,000 - 52,000; Full time

Job summary

42 North Dental is seeking an Office/Practice Manager to partner with the Dental Director to drive growth and ensure patient care and service excellence. You will oversee day-to-day operations, staff, scheduling, revenue cycle, and office performance, while fostering a supportive, efficient practice environment.

In a busy, patient-centered office, you will lead the team, implement policies, and coordinate with the home office to communicate needs and successes.

Qualifications

• Minimum two years of experience managing a dental practice.
• Exceptional communication and customer service skills.
• Superior interpersonal skills and teamwork.
• Displays a high degree of professionalism and leadership.

Responsibilities

• Primary contact and resource for doctors in the practice.
• Review and maintain schedules for productivity.
• Treatment planning and coordinating to promote high case acceptance.
• Provide workflow direction for auxiliary staff.
• Human Resources, including hiring, training, performance management, and dismissal.
• Accounts receivable, including patient pay and insurance.
• Reporting and interpreting practice metrics to improve office performance.
• Interact with home office to communicate office needs and successes.
• Perform other related job duties as assigned.

Skills

Dental practice management

Communication

Customer service

Teamwork

Leadership

Professionalism

Job description

42 North Dental is seeking an Office/Practice Manager to partner with the Dental Director to drive growth and ensure patient care and service excellence. You will oversee day-to-day operations, staff, scheduling, revenue cycle, and office performance, while fostering a supportive, efficient practice environment.

In a busy, patient-centered office, you will lead the team, implement policies, and coordinate with the home office to communicate needs and successes.