Dental Office Manager: Lead Operations & Growth

42 NORTH DENTAL; Braintree (MA); On-site; USD 44,000 - 48,000; Full time

Job summary

The 42 North Dental office in the Boston area is seeking an Office/Practice Manager to partner with the Dental Director and lead the day-to-day operations, patient care excellence, and service beyond expectations.

You will manage scheduling, supervise auxiliary staff, handle HR, accounts receivable, and practice metrics to drive growth and efficiency. This is a hands-on leadership role based at our Braintree office.

Qualifications

• Must have minimum two years of experience managing a dental practice.
• Exceptional communication and customer service skills.
• Superior interpersonal skills.
• Thrives in a team-based environment.
• Displays a high degree of professionalism.
• Dedicated to being a true leader in the office.

Responsibilities

• Primary contact and resource for doctors in the practice.
• Review and maintain schedules for productivity.
• Treatment planning and coordinating to promote high case acceptance.
• Provide workflow direction for auxiliary staff.
• Human Resources responsibilities including hiring, training, and performance management.
• Accounts receivable, patient payments, and insurance handling.
• Reporting, interpreting, and responding to practice metrics to improve office performance.
• Interact with home office to communicate office needs and successes.
• Perform other related job duties as assigned.

Skills

Dental practice management

Communication skills

Interpersonal skills

Team-oriented

Professionalism

Leadership

Job description

The 42 North Dental office in the Boston area is seeking an Office/Practice Manager to partner with the Dental Director and lead the day-to-day operations, patient care excellence, and service beyond expectations.

You will manage scheduling, supervise auxiliary staff, handle HR, accounts receivable, and practice metrics to drive growth and efficiency. This is a hands-on leadership role based at our Braintree office.