Dental Practice Office Manager: Lead Operations & Growth

42 NORTH DENTAL; Worcester (MA); Sur place; USD 47 000 - 52 000; Plein temps

Résumé du poste

42 North Dental, based in Worcester, MA, seeks an Office/Practice Manager to partner with the Dental Director and oversee daily operations, staff coordination, and patient care. The role supports growth, excels in service delivery, and ensures smooth scheduling and workflow.

You will lead HR duties, monitor performance metrics, and drive high case acceptance while maintaining professionalism and strong communication with doctors and patients. Competitive hourly pay available.

Qualifications

• Minimum two years of experience managing a dental practice.
• Exceptional communication and customer service skills.
• Superior interpersonal skills.
• Thrives in a team-based environment.
• Displays a high degree of professionalism.
• Dedicated to being a true leader in the office.

Responsabilités

• Primary contact and resource for doctors in the practice
• Review and maintain schedules for productivity
• Treatment planning and coordinating to promote high case acceptance
• Provide workflow direction for auxiliary staff
• Human Resources, including hiring, training, performance management, and dismissal
• Accounts receivable, including patient pay and insurance
• Reporting, interpreting, and responding to practice metrics to improve office performance
• Interact with home office to communicate office needs and successes
• Perform other related job duties as assigned

Connaissances

Dental practice management

Customer service

Communication

Leadership

Teamwork

Description du poste

42 North Dental, based in Worcester, MA, seeks an Office/Practice Manager to partner with the Dental Director and oversee daily operations, staff coordination, and patient care. The role supports growth, excels in service delivery, and ensures smooth scheduling and workflow.

You will lead HR duties, monitor performance metrics, and drive high case acceptance while maintaining professionalism and strong communication with doctors and patients. Competitive hourly pay available.