Dental Office Manager: Lead Patient Experience & Growth

Sonrava; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava is seeking a Dental Office Manager to lead day-to-day operations in our Chicago office, supporting doctors and staff to grow the practice and deliver an exceptional patient experience. You will oversee patient care processes, verify insurance, manage collections, monitor financial performance, and collaborate with providers on marketing initiatives and compliance with health and safety standards.

Travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship-building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer Service

Multi-tasking

Organizational Skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Sonrava is seeking a Dental Office Manager to lead day-to-day operations in our Chicago office, supporting doctors and staff to grow the practice and deliver an exceptional patient experience. You will oversee patient care processes, verify insurance, manage collections, monitor financial performance, and collaborate with providers on marketing initiatives and compliance with health and safety standards.

Travel for training may be required.