Dental Office Manager - Lead Ops & Patient Experience

Rising Tide Dental Partners; Honolulu (HI); On-site; USD 70,000 - 80,000; Full time

Job summary

Kokua Smiles, part of Rising Tide Dental Partners, seeks an experienced Dental Office Manager to oversee daily operations at our Honolulu practice. The role focuses on leading the administrative team, maintaining patient-focused service, and ensuring compliance with HIPAA and financial goals while supporting practice growth in a dynamic environment.

Ideal candidates will have strong knowledge of dental office operations, supervision experience, and proficiency with Open Dental or similar

Qualifications

• Experience managing a dental office and administrative team.
• Knowledge of billing, collections, and accounts receivable.
• HIPAA compliance understanding.
• Experience with Open Dental or similar software.
• Strong organizational and communication skills.

Responsibilities

• Oversee the daily operations and workflow of the dental office
• Lead, train, and support administrative team members
• Manage patient scheduling, appointment confirmations, and records
• Monitor accounts receivable, collections, insurance verification, and other financial processes
• Maintain accurate patient records and protect confidential information in accordance with HIPAA requirements
• Promote clear communication and collaboration among doctors, clinical staff, and administrative team members
• Develop and implement office procedures that improve efficiency and patient satisfaction
• Monitor practice performance and help the team achieve operational goals
• Address patient questions or concerns professionally and promptly
• Ensure office policies and applicable healthcare regulations are followed

Skills

Dental office operations

Team supervision

Communication

HIPAA compliance

Practice management software

Open Dental

Tools

Open Dental

Job description

Kokua Smiles, part of Rising Tide Dental Partners, seeks an experienced Dental Office Manager to oversee daily operations at our Honolulu practice. The role focuses on leading the administrative team, maintaining patient-focused service, and ensuring compliance with HIPAA and financial goals while supporting practice growth in a dynamic environment.

Ideal candidates will have strong knowledge of dental office operations, supervision experience, and proficiency with Open Dental or similar