Dental Office Manager — Lead Ops & Patient Experience

Ideal Dental; Austin (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in Austin, TX is seeking a Dental Office Manager to oversee daily operations, improve guest satisfaction, and lead the dental team. You will manage scheduling, billing audits, and reporting, while guiding treatment plans and maintaining a thriving office culture.

Responsibilities include ensuring smooth patient flow, resolving service issues, and mentoring staff. Occasional travel to newly acquired DeNovo offices is required, with comprehensive benefits and a growth-oriented

Qualifications

• Minimum 2 years of management experience, dental experience preferred.
• Strong communication and customer service skills.
• Proven leadership abilities and ability to motivate a team.
• A welcoming attitude and ability to engage patients and staff.

Responsibilities

• Oversee daily operations of the dental office.
• Deliver exceptional patient service and resolve issues.
• Develop and manage the dental team; support professional development.
• Foster a positive work culture and morale.
• Create and manage staff schedules for optimal coverage.
• Audit patient accounts for billing and records accuracy.
• Guide treatment plans and help patients understand options.
• Track office performance with daily/monthly reports.
• Travel to DeNovo offices as needed for integration.
• Support office needs as required.

Skills

Management experience

Communication skills

Leadership

Customer service

Staff scheduling

Education

High school diploma or equivalent

Job description

Ideal Dental in Austin, TX is seeking a Dental Office Manager to oversee daily operations, improve guest satisfaction, and lead the dental team. You will manage scheduling, billing audits, and reporting, while guiding treatment plans and maintaining a thriving office culture.

Responsibilities include ensuring smooth patient flow, resolving service issues, and mentoring staff. Occasional travel to newly acquired DeNovo offices is required, with comprehensive benefits and a growth-oriented