Dental Office Operations Leader

Ideal Dental; Lewisville (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental seeks an Office Manager to supervise daily operations, manage patient service, and lead the dental team. You will schedule staff, audit patient accounts, and guide treatment plans while supporting DeNovo office integrations. A minimum of 2 years in management (dental preferred) and a high school diploma are required.

Travel to DeNovo offices may be needed. Join a fast-growing, clinician-led network with a patient-centered culture and opportunities for professional growth.

Qualifications

• A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role.
• High school diploma or equivalent.
• Welcoming attitude and a positive demeanor for patients and staff.
• Strong communication and customer service skills.
• Proven leadership abilities and ability to motivate the team.
• Ability to connect with and serve guests.
• Excellent multi-tasking in a fast-paced environment.
• DeNovo Office travel may be required.

Responsibilities

• Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination.
• Deliver Exceptional Patient Service: Address and resolve patient service issues, ensuring each guest leaves with a positive experience.
• Develop and Manage Team: Lead, mentor, and support the dental team, promoting professional development and collaboration.
• Foster Team Morale: Build a supportive work environment aligned with company culture.
• Staff Scheduling: Create and manage efficient staff schedules for optimal coverage.
• Audit Patient Accounts: Review and verify patient accounts for accuracy in billing and records.
• Guide Treatment Plans: Present options clearly and help patients with financial decisions.
• Track Office Performance: Complete daily/monthly reports and analyze metrics for growth.
• Support Office Needs: Take on additional duties to contribute to office success.
• Travel for DeNovo Offices: Be flexible to travel to newly acquired offices.

Skills

Management experience

Communication skills

Customer service

Leadership

Multi-tasking

Travel flexibility

Education

High school diploma or equivalent

Job description

Ideal Dental seeks an Office Manager to supervise daily operations, manage patient service, and lead the dental team. You will schedule staff, audit patient accounts, and guide treatment plans while supporting DeNovo office integrations. A minimum of 2 years in management (dental preferred) and a high school diploma are required.

Travel to DeNovo offices may be needed. Join a fast-growing, clinician-led network with a patient-centered culture and opportunities for professional growth.