Dental Office Manager: Lead Operations & Team Excellence

Smile Brands Inc.; Thornton (CO); Presencial; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

Health savings account (HSA)

Telemedicine

Flexible spending accounts (FSA)

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Descripción de la vacante

Smile Brands Inc. is seeking a Dental Office Manager to lead the day-to-day operations of a dental practice and partner with the dentist and clinical team to ensure top patient care and practice growth.

You will coach and develop the office team, oversee scheduling, monitor performance and manage expenses, while maintaining a patient-first culture and compliant operations. This role offers a typical 8-5, Monday–Friday schedule with potential for additional hours.

Formación

• 1+ year of experience managing or leading a dental office.
• Experience leading, coaching or developing a team.
• Knowledge of dental terminology and day-to-day operations of a dental practice.
• Strong communication and interpersonal skills.
• A patient-first mindset and commitment to creating an exceptional patient experience.
• Ability to prioritize, problem-solve and make decisions in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working with practice performance, scheduling and financial metrics.
• A positive, collaborative leadership style.

Responsabilidades

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Conocimientos

Strong communication

Interpersonal skills

Leadership

Organizational skills

Patient-first mindset

Problem-solving

Financial awareness

Scheduling experience

Descripción del empleo

Smile Brands Inc. is seeking a Dental Office Manager to lead the day-to-day operations of a dental practice and partner with the dentist and clinical team to ensure top patient care and practice growth.

You will coach and develop the office team, oversee scheduling, monitor performance and manage expenses, while maintaining a patient-first culture and compliant operations. This role offers a typical 8-5, Monday–Friday schedule with potential for additional hours.