Dental Office Manager: Lead Team & Patient Experience

Smile Brands Inc.; Murfreesboro (TN); Vor Ort; USD 58.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision

PTO

401k plan

HSA

Zusammenfassung

Smile Brands Inc. is seeking a Dental Office Manager to lead day-to-day operations of a dental practice, ensuring an exceptional patient experience and a productive work environment.

You’ll partner with the dentist and clinical team to drive practice goals, coach the office staff, manage scheduling and financial metrics, and maintain compliance with company policies and dental regulations. The role offers a stable, patient-focused workplace with growth opportunities.

Qualifikationen

• 1+ year of experience managing or leading a dental office.
• Experience coaching or developing a team.
• Knowledge of dental terminology and day-to-day operations of a dental practice.
• Strong communication and interpersonal skills.
• Patient-first mindset and commitment to creating an exceptional experience.
• Ability to prioritize, problem-solve and make decisions in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfort working with practice performance, scheduling and financial metrics.
• A positive, collaborative leadership style.

Aufgaben

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Kenntnisse

Dental office management

Team leadership

Communication skills

Problem-solving

Detail-oriented

Jobbeschreibung

Smile Brands Inc. is seeking a Dental Office Manager to lead day-to-day operations of a dental practice, ensuring an exceptional patient experience and a productive work environment.

You’ll partner with the dentist and clinical team to drive practice goals, coach the office staff, manage scheduling and financial metrics, and maintain compliance with company policies and dental regulations. The role offers a stable, patient-focused workplace with growth opportunities.