Dental Office Manager: Lead Operations & Team Excellence

Rising Tide Dental; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Rising Tide Dental is seeking an experienced Dental Office Manager to oversee daily operations at our Honolulu practice. The ideal candidate will bring proven dental office management experience, strong leadership, and comprehensive knowledge of practice operations to support a patient-focused environment.

You will lead administrative staff, manage scheduling and records, monitor AR/collections and insurance verifications, and ensure HIPAA compliance.

Qualifications

• Strong knowledge of dental office operations, billing, and accounts receivable.
• Experience supervising and developing team members.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Understanding of HIPAA requirements and patient confidentiality.
• Proficiency with dental practice management software; Open Dental preferred.

Responsibilities

• Oversee the daily operations and workflow of the dental office.
• Lead, train, and support administrative team members.
• Manage patient scheduling, confirmations, and records.
• Monitor accounts receivable, collections, and insurance verification.
• Maintain accurate patient records and protect confidentiality per HIPAA.
• Promote clear communication and collaboration among staff.
• Develop and implement office procedures to improve efficiency and patient satisfaction.
• Monitor practice performance and help the team achieve goals.
• Address patient questions or concerns professionally and promptly.
• Ensure office policies and applicable healthcare regulations are followed.

Skills

Dental office operations

Team supervision

Organizational skills

Communication skills

HIPAA knowledge

Open Dental

Tools

Open Dental

Job description

Rising Tide Dental is seeking an experienced Dental Office Manager to oversee daily operations at our Honolulu practice. The ideal candidate will bring proven dental office management experience, strong leadership, and comprehensive knowledge of practice operations to support a patient-focused environment.

You will lead administrative staff, manage scheduling and records, monitor AR/collections and insurance verifications, and ensure HIPAA compliance.