Dental Office Manager - Lead Operations & Patient Experience

Aspen Dental; Macon (GA); On-site; USD 53,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Career development

Job summary

Aspen Dental is seeking an Office Manager (Operations Manager) in Macon, GA to lead all office operations in support of doctors and patients. You will participate in a ten-week training program and drive patient service excellence, staff development, and adherence to policies and regulations.

The role includes supervising staff, aligning staff performance with business goals, managing insurance coordination, and conducting daily huddles to enhance patient experience and profitability.

Qualifications

• Minimum of one year of managing a team of direct reports.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service and lead the office in daily operations.
• Hire, develop, manage and retain office staff.
• Coordinate with clinicians on treatment options and insurance processing.
• Review monthly business results and lead daily team huddles to optimize patient experience and profitability.

Skills

People leadership

Communication

Data analysis

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Office Manager (Operations Manager) in Macon, GA to lead all office operations in support of doctors and patients. You will participate in a ten-week training program and drive patient service excellence, staff development, and adherence to policies and regulations.

The role includes supervising staff, aligning staff performance with business goals, managing insurance coordination, and conducting daily huddles to enhance patient experience and profitability.