Dental Office Manager: Lead Concierge Care & Growth

Dental365; Warren Township (NJ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Generous Compensation

Quarterly Bonusing Potential

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 in Warren, NJ seeks an experienced Office Manager to lead the practice operations and staff, ensuring concierge patient care and accurate health records management. The role collaborates with the Regional Manager and executive leadership to develop talent and optimize performance.

You will present financials to patients, drive revenue and efficiency, and supervise a team across non-clinical operations, with a focus on sustainability and patient satisfaction.

Qualifications

• Minimum two years' experience with responsibilities listed above, strong dental treatment planning skills.
• Must have experience managing a team and overseeing the success of employees in respective roles throughout the practice.
• Experience with relevant practice management software.
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Overseeing staff while upholding a high-level of concierge patient care above all.
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Regional Manager, non-clinical staff, and Executive Leadership.
• Administer employee reviews, while developing talent and building a pipeline of future leaders.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Achieve financial objectives and operational efficiency - manage P&L and analyze business and financial data.
• Provide continuous insight into the practice and support through direct reports – implementing solutions and tracking success.

Skills

Team management

English communication

Customer service

Tools

Practice management software

Job description

Dental365 in Warren, NJ seeks an experienced Office Manager to lead the practice operations and staff, ensuring concierge patient care and accurate health records management. The role collaborates with the Regional Manager and executive leadership to develop talent and optimize performance.

You will present financials to patients, drive revenue and efficiency, and supervise a team across non-clinical operations, with a focus on sustainability and patient satisfaction.