Dental Office Manager — Growth, Ops & Team Leader

Lane-; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

401(k) with employer contribution

Paid time off & holidays

Fridays off at 2:00 PM

Paid training & development

Team events & recognition

Job summary

Lane & Associates Family Dentistry in Raleigh, NC is seeking an experienced Office Manager to lead our Raleigh Capital team and ensure a 5-star experience for patients and staff. The role emphasizes strategic leadership and hands-on oversight of daily operations.

You will drive office performance, support team development, and manage schedules, billing, and reporting in partnership with regional leadership. Dental software experience, especially Denticon, is preferred.

Qualifications

• High School Diploma or GED required.
• 2+ years of dental management experience preferred.
• Strong leadership, coaching, and team-building abilities.
• Excellent communication and interpersonal skills.
• Proven problem-solving and conflict-resolution capabilities.

Responsibilities

• Lead day-to-day office operations, including scheduling, productivity, collections, receivables, and expense management.
• Drive new patient growth through community outreach and collaboration with the marketing team.
• Oversee the office's online reputation and encourage exceptional 5 star patient experiences.
• Coach, mentor, and develop team members while ensuring compliance with company policies and procedures.
• Manage daily closings, deposits, and month-end reporting in partnership with the Regional Director.
• Address patient and employee concerns with professionalism, empathy, and confidence.

Skills

Leadership

Coaching

Communication

Interpersonal skills

Problem-solving

Education

High School Diploma or GED

Tools

Denticon

Job description

Lane & Associates Family Dentistry in Raleigh, NC is seeking an experienced Office Manager to lead our Raleigh Capital team and ensure a 5-star experience for patients and staff. The role emphasizes strategic leadership and hands-on oversight of daily operations.

You will drive office performance, support team development, and manage schedules, billing, and reporting in partnership with regional leadership. Dental software experience, especially Denticon, is preferred.