Dental Office Manager - Bradley / Bourbannais

Dental Dreams; Bradley (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams in Bradley, IL is seeking an Office Manager with dental practice supervisory experience. The role focuses on achieving operational goals and managing staff relations, while supporting front desk, scheduling, and dental team needs.

The ideal candidate has dental office management experience, strong leadership, and a proven track record in a fast-paced environment. Competitive salary with potential bonuses and a comprehensive benefits package included.

Qualifications

• Dental Assistant experience is required.
• Front Desk / Treatment Coordination / Insurance Verification experience is required.
• Excellent customer service and conflict resolution skills are essential.
• Demonstrated leadership experience in a fast-paced setting.
• Bilingual Spanish is a plus; knowledge of practice management software is preferred.

Responsibilities

• Supervise front and back-office staff and cover roles as needed.
• Maintain patient-centric service and foster a culture of care.
• Hire and train support staff; manage performance and reviews.
• Verify benefits and manage check-in/out processes.
• Present and explain treatment plans to patients.
• Process payments including co-pays and deductibles.
• Create insurance claims and submit pre-authorizations timely.
• Pull patient charts for future appointments; other duties as assigned.

Skills

Dental Assistant experience

Front Desk

Insurance Verification

Customer service

Conflict resolution

Leadership

Spanish bilingual

Fast-paced environment

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Bradley, Bourbonnais, IL, US

2 days ago Requisition ID: 8297

Salary Range: $45,000.00 To $50,000.00 Annually

The Role

Bradley Dental (Dental Dreams) in Bradley / Bourbonnais, IL seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals and managing employee and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

Compensation

• Starting Salary $45,000-50,000
• Up to $18,000 in bonuses / paid monthly
• The benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
  • Life Insurance, Pet Insurance and more

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefitsand check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications

• Required:
  • Dental Assistant experience
  • Dental Front Desk / Treatment Coordination / Insurance Verification experience
  • Outstanding customer service + conflict resolution skills
  • Leadership experience
  • Must be able to work in a fast-paced, hands-on environment
• Preferred:
  • Dental practice management experience
  • Bilingual (Spanish)
  • Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

Dental Dreams / Kos Services LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.