Dental Office Manager - Bradley / Bourbannais

Dental Dreams LLC; Bradley (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams in Bradley / Bourbonnais, IL seeks an Office Manager with managerial dental practice experience to lead front and back-office operations, support scheduling, and assist Dentists and Dental Assistants.

The role offers a starting salary of $45,000-$50,000 with potential bonuses up to $18,000, plus benefits including medical and vision insurance, paid time off, 401(k), life and pet insurance, and free dental treatment at our locations.

Qualifications

• Dental Assistant experience required.
• Dental Front Desk / Treatment Coordination / Insurance Verification experience.
• Outstanding customer service and conflict resolution skills.
• Leadership experience.
• Able to work in a fast-paced, hands-on environment.

Responsibilities

• Supervise front and back-office staff; cover roles as needed.
• Maintain a patient-centric service culture.
• Hire and train support staff; conduct annual reviews.
• Verify dental benefits and manage check-in/out processes.
• Explain treatment plans to patients.
• Collect payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations promptly.
• Pull patient charts for future appointments.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Conflict resolution

Team coordination

Fast-paced environment

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Bradley, Bourbonnais, IL, US

2 days ago Requisition ID: 8297

Salary Range: $45,000.00 To $50,000.00 Annually

The Role

Bradley Dental (Dental Dreams) in Bradley / Bourbonnais, IL seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals and managing employee and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

Compensation

• Starting Salary $45,000-50,000
• Up to $18,000 in bonuses / paid monthly
• The benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
  • Life Insurance, Pet Insurance and more

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefitsand check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications

• Required:
  • Dental Assistant experience
  • Dental Front Desk / Treatment Coordination / Insurance Verification experience
  • Outstanding customer service + conflict resolution skills
  • Leadership experience
  • Must be able to work in a fast-paced, hands-on environment
• Preferred:
  • Dental practice management experience
  • Bilingual (Spanish)
  • Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

Dental Dreams / Kos Services LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.