Dental Office Manager (Belair)

Dental Dreams LLC; Baltimore (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Reisterstown, MD is seeking a proactive Dental Office Manager to lead front and back-office teams, improve scheduling, and support dentists and hygienists.

The role emphasizes patient-centered service, staff hiring and training, benefits verification, treatment plan explanations, and accurate billing. Competitive compensation with a comprehensive benefits package is offered in a fast-paced dental practice.

Qualifications

• Managerial and Dental Assistant experience.
• Must provide outstanding customer service.
• Able to work in a fast-paced, hands-on environment.

Responsibilities

• Supervise front and back-office staff and cover roles as needed.
• Foster a patient-centric service culture.
• Hire and train support staff; manage performance & annual reviews.
• Verify dental benefits and manage check-in/out processes.
• Explain treatment plans to patients.
• Collect payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments.
• Perform other duties as assigned.

Skills

Customer service

People management

Front desk coordination

Communication

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Office Manager (Belair)

Full Time Management Baltimore, MD, US

2 days ago Requisition ID: 8321

Salary Range: $50,000.00 To $55,000.00 Annually

The Role : Dental Dreams in Reisterstown, MDseeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.

Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

• Competitive compensation
• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
• We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.

Responsibilities:

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefitsand check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications:

• Required:
  • Managerial and Dental Assistant experience
  • Possesses a track record for providing outstanding customer service
  • Must be able to work in a fast-paced, hands-on environment
• Preferred:
  • Dental practice management experience
  • Bilingual
  • Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.