Dental Office Manager: Patient-Centric Operations Leader

Dental Dreams; Baltimore (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams is seeking a Dental Office Manager in Baltimore (Belair area) to oversee front- and back-office operations. You will manage scheduling, staff performance, and patient relations to ensure smooth daily clinics.

The role emphasizes service, efficiency, and adherence to practice protocols. The position offers full-time hours with a competitive salary range of $50,000 to $55,000 annually and a benefits package including medical/vision insurance, PTO, and 401K.

Qualifications

• Must have managerial and dental assistant experience.
• Proven track record of outstanding customer service.
• Ability to work in a fast-paced environment.
• Preferred: dental practice management experience.
• Preferred: bilingual.
• Preferred: knowledge in ADP Workforce, Dentrix, and/or Eaglesoft.

Responsibilities

• Supervise front- and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service.
• Hiring & training of support staff, performance management & annual reviews.
• Accurately verify dental benefits and check-in/out processes.
• Assist with presenting and/or explaining treatment plans.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Other duties as assigned.

Skills

Managerial experience

Dental assistant exp

Customer service

Fast-paced work

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

Dental Dreams is seeking a Dental Office Manager in Baltimore (Belair area) to oversee front- and back-office operations. You will manage scheduling, staff performance, and patient relations to ensure smooth daily clinics.

The role emphasizes service, efficiency, and adherence to practice protocols. The position offers full-time hours with a competitive salary range of $50,000 to $55,000 annually and a benefits package including medical/vision insurance, PTO, and 401K.