Dental Office Manager

Children's Dental Land; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Children's Dental Land in Phoenix, Arizona is looking for an Office Manager to oversee daily operations and staff management in a pediatric dental clinic. You will ensure a compassionate environment for dental care while managing a team and meeting financial performance targets.

The ideal candidate will have a Bachelor's degree, management experience in healthcare, and possess strong communication and leadership skills. Preference will be given to those with experience in employee relations and training.

Qualifications

• Bachelor's degree with management experience in healthcare.
• Ability to organize work and meet deadlines.
• Compassionate, with strong interpersonal skills.

Responsibilities

• Manage day-to-day functions of the dental office.
• Recruit and maintain adequate staffing levels.
• Promote employee satisfaction and retention.

Skills

Love working with children

Compassion and high level of service

Integrity

Team building skills

Strong interpersonal and communication skills

Analytical and problem-solving abilities

Education

Bachelor’s degree

3 years management experience with 15+ employees

Job description

Company Overview

Children’s Dental Land & Kid’s Dental Specialists is a bilingual (English,Español) pediatric dental clinic serving infants, kids, teens, adolescents, and special needs children. It currently operates in two locations.

Company Policy

• A non-smoking and drug free environment.

Job Description

Purpose: The Office Manager is responsible for the day‑to‑day functions of the dental office and for managing all non‑licensed staff.

Essential Job Functions

• Ensure the office delivers quality and compassionate dental care to every patient.
• Maintain adequate staffing levels by interviewing, screening, and selecting applicants to meet patient schedule needs.
• Promote employee satisfaction and retention through communication, rewards/recognition, teamwork, and effective employee relations practices.
• Identify training needs and establish initiatives to meet company and individual objectives, ensuring staff development.
• Achieve office financial performance targets such as revenue and first‑time billing approval rates.
• Maintain operational readiness, appearance, and presentation of the office.
• Partner with Community Relations Specialist to drive local marketing efforts through community affairs and events, including school screenings and board member meetings, to promote a positive image of the practice.
• Hold staff to the highest integrity by adhering to all government regulations and company standards.

Additional Duties and Responsibilities

Assume additional responsibilities and perform special projects as needed or directed.

Required Qualifications

Education, Training and/or Experience

Bachelor’s degree with a minimum of three years of management experience with 15 or more employees, or an equivalent combination of education and experience.

Knowledge, Skills, Abilities and Personal Characteristics

• Love working with children.
• Compassion and high level of service for patients, parents, and staff.
• Integrity, always doing the right thing.
• Team building, organizational, and staff development skills.
• Strong interpersonal and communication skills.
• Well‑developed analytical and problem‑solving abilities.
• Ability to read and interpret reports, write reports, and compose business correspondence.
• Organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
• High degree of initiative, accountability, and independent judgment.
• Professional manner and appearance at all times.

Minimum Qualifications

• Management experience in healthcare.
• Experience with commercial insurance or Medicaid billing.
• Experience training staff.
• Experience with employee relations and performance management practices.

Preferred Qualifications

The successful candidate will be required to complete a pre‑employment screening consisting of a Criminal Record Check, Drug Test, and Degree Verification.

Equal Opportunity Statement

Children’s Dental Land & Kids Dental Specialists is an Equal Opportunity Employer.