Dental Receptionist

Diamond Braces; Village of Spring Valley (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with match

Paid time off

Job summary

Diamond Braces is hiring a Dental Receptionist/Sales Specialist in Spring Valley, NY. You will be the first point of contact, combining customer service with consultative sales to drive orthodontic care decisions.

The role emphasizes building relationships, explaining treatment options, and guiding patients through financial plans while supporting office growth and patient experience.

Qualifications

• Must be a strong communicator with excellent listening and relationship-building skills.
• Confident discussing pricing, plans, and payment options with patients.
• Motivated by goals, results, and bonus opportunities.
• Able to adapt quickly in a fast-paced dental sales environment.

Responsibilities

• Build trust with patients and understand needs through active listening.
• Lead consultations and explain treatment benefits clearly.
• Present financial options and payment plans confidently.
• Handle objections with empathy and problem-solving.
• Close consults and help patients commit to care.

Skills

Strong communicator

Pricing discussions

Goal oriented

Adaptable

Organized

Team player

Customer service

Job description

21 Spring Valley Market Pl
Spring Valley, NY 10977, USA

Description

Dental Receptionist| $19–$23/Hour + Performance Bonuses

What’s In It for You

Turn your communication skills into a career with real earning and growth potential.

At Diamond Braces, you’ll receive:

Starting pay of $19–$23/hour

Performance-based bonus potential

Full health, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Comprehensive sales and orthodontic training

Opportunities for professional development

A clear path to leadership and internal promotion

The opportunity to build valuable sales, communication, and relationship-building skills

No dental experience? No problem. If you have strong communication skills, confidence, adaptability, and the desire to succeed, we’ll teach you the orthodontic side of the business.

Turn Smiles Into Sales

This is not a traditional front desk position.

As a Sales Specialist at Diamond Braces, you will be one of the first people our patients meet and a key part of helping them confidently move forward with orthodontic treatment.

You’ll combine customer service, relationship building, and consultative sales to create an exceptional patient experience while helping drive office growth.

What You’ll Do

Build Trust: Create an immediate connection with patients and understand their needs through active listening.

Lead Consultations: Explain treatment benefits clearly and tailor the conversation to each patient.

Present Financial Options: Discuss pricing and payment options confidently and transparently.

Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.

Close the Consultation: Help patients feel confident moving forward with treatment.

Create an Amazing Experience: Bring positive energy and professionalism to every patient interaction.

Support Office Flow: Help maintain organized scheduling and adapt quickly in a fast-paced environment.

Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Who We’re Looking For

You may be a great fit if you are:

A strong communicator who enjoys connecting with people

Comfortable discussing pricing and financial decisions

Motivated by goals, results, and bonus opportunities

Confident handling objections and turning hesitation into action

Positive and resilient when faced with rejection

Adaptable and comfortable in a fast-paced environment

Organized, accountable, and team-oriented

Experienced in sales, retail, hospitality, fitness, customer service, or another customer-facing environment

Interested in building a long-term career and growing into leadership

Who We Are

Diamond Braces is one of the fastest-growing orthodontic organizations in the country.

We don’t just straighten teeth. We help transform smiles and lives by providing affordable orthodontic care and an exceptional patient experience.

Our team is built around energy, accountability, growth, and creating an environment where both patients and employees can succeed.

Schedule

Full-time position

Evening availability required

Some Saturdays required

Schedule flexibility is essential

Why This Role Stands Out

This is an opportunity to do more than answer phones or sit behind a front desk.

You’ll be developing real sales skills, helping patients make important decisions about their care, contributing directly to office growth, and building experience that can lead to future leadership opportunities within Diamond Braces.

Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.