Dental Office Manager

Mindy Thompson, DDS PLLC; Nashville (TN); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

Benefits package available

Beautiful new office environment

Résumé du poste

Mindy Thompson, DDS PLLC seeks an experienced Dental Office Manager to lead daily front office operations and drive an exceptional patient experience in a new Nashville-area office by the airport.

The ideal candidate balances leadership, patient care, and business operations in a fast-paced private-practice setting, with opportunities for long-term growth and a supportive team culture.

Qualifications

• Strong leadership and people-management skills.
• Excellent communication and customer service abilities.
• Professional, dependable, adaptable and solution-oriented.
• Ability to stay organized in a fast-paced private-practice setting.
• Experience with dental insurance, billing, scheduling, and AR.

Responsabilités

• Overseeing daily front office operations and ensuring smooth workflow.
• Manage doctor and hygiene schedules and optimize appointments.
• Support practice growth, production goals, and efficiency.
• Lead front office team with professionalism and positivity.
• Coordinate communication, accountability, and workflow.
• Deliver an outstanding patient experience from first contact to completion.
• Verify insurance, explain benefits, and coordinate payments.
• Review estimates, patient responsibility, and payment plans.
• Manage claims, denials, appeals, and accounts receivable.
• Post insurance and patient payments accurately and timely.
• Monitor patient balances and collections follow-up.
• Support systems, policies, and practice organization.
• Monitor timekeeping and clock records for staff.
• Collaborate with Dr. Thompson and clinical team on goals.
• Foster a positive, team-oriented office culture.

Connaissances

Leadership

Organization

Multitasking

Communication

Dentrix

Outils

Dentrix

Description du poste

Dr. Mindy Thompson | Private Practice | Non-Corporate Dentistry

Dr. Mindy Thompson is seeking an experienced, professional, and highly motivated Dental Office Manager to help lead our growing private practice and support an exceptional patient experience in our new centrally located office by the Nashville Airport.

This is an exciting opportunity to join Dr. Mindy Thompson, a well-established, relationship-focused dentist with nearly 30 years of experience, as the practice transitions into a beautiful new office and expanded location. Unlike large corporate dental offices, our practice is privately owned and built around personalized care, strong patient relationships, integrity, and a close-knit team culture.

Our new office has been thoughtfully designed to create a welcoming, elevated experience for both patients and team members alike. We are looking for someone who is excited to help lead this transition and grow with the practice long-term.

We are seeking a confident leader who thrives in a fast-paced environment, enjoys building strong systems and team communication, and takes pride in helping a practice operate efficiently and successfully. The ideal candidate is organized, proactive, detail-oriented, positive, and able to balance leadership, patient care, and business operations with professionalism and warmth.

Responsibilities Include:

• Overseeing daily front office operations and helping maintain smooth office flow
• Managing productive doctor and hygiene schedules while supporting schedule optimization
• Supporting practice growth, daily production goals, and overall office efficiency
• Leading and supporting front office team members with professionalism and positivity
• Assisting with team communication, accountability, and workflow organization
• Creating an outstanding patient experience from first contact through treatment completion
• Insurance verification, benefit breakdowns, and financial coordination
• Reviewing treatment estimates, patient financial responsibilities, and payment arrangements
• Managing insurance claims, denials, appeals, and accounts receivable
• Posting insurance and patient payments accurately
• Monitoring patient accounts, outstanding balances, and collections follow-up
• Assisting with operational systems, policies, and practice organization
• Monitoring employee timekeeping and reviewing time clock records
• Working closely with Dr. Thompson and the clinical team to support long-term practice goals
• Helping foster a positive, supportive, team-oriented office culture

Qualifications:

• Previous dental office management experience
• Strong knowledge of dental insurance, treatment coordination, billing, scheduling, and accounts receivable
• Excellent communication and customer service skills
• Strong leadership, organizational, and multitasking abilities
• Professional, dependable, adaptable, and solution-oriented
• Ability to maintain composure and efficiency in a fast-paced environment
• Experience with dentrix software preferred

What We Offer:

• Full-time position
• Competitive compensation based on experience
• Bonus opportunities
• Benefits package available
• Supportive, team-oriented work environment
• Opportunity for long-term growth within the practice
• Beautiful new office environment with modern technology and systems

At Mindy Thompson DDS , we believe in creating a positive experience not only for our patients, but also for our team. We value professionalism, kindness, integrity, teamwork, and genuine relationships. Several team members have been with the practice for many years, reflecting the supportive and loyal culture we strive to maintain.

If you are an experienced dental professional looking for a long-term opportunity in a modern, patient-centered, non-corporate practice, we would love to hear from you.