Dental Office Manager - FT (North Andover)

Bedi Dental Group; Massachusetts; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short and Long-term disability

401(k) with company match

Paid time off (PTO) and Holidays

Job summary

Bedi Dental Group in North Andover, MA is seeking a Dental Office Manager to oversee daily operations, scheduling, billing, and patient relations in a busy multi-office practice. The ideal candidate has 2+ years in a managerial role in a dental setting, is proficient with dental software (Eaglesoft or Dentrix), and excels at staff training and compliance.

We offer a competitive compensation package with medical, dental and vision benefits, a 401(k) plan, PTO, and opportunities for professional

Qualifications

• Dental office experience required.
• 2+ years in a managerial role including: personnel management, scheduling, payroll, and billing.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Oversight of daily operations including scheduling, billing, and project management.
• Ensures schedule is booked and confirmed according to office protocol.
• Coordinating and overseeing marketing and referral effort.
• Analyze business and financial data to recognize and build on strengths, provide feedback on how to improve daily morale, efficiency and performance.
• Achieve financial performance and revenue goals while supporting a positive office culture.
• Provide direct individual and team leadership to achieve success.
• Train, coach, and mentor team members to optimal patient service levels.
• On-board all team members to seamlessly integrate into the dynamic practice environment.
• Assisting with patient and team issues and concerns.

Skills

Personnel Management

Scheduling

Payroll

Billing

Customer relations

Education

High school diploma or equivalent

Some college preferred

Tools

Eaglesoft

Dentrix

Job description

DENTAL OFFICE MANAGER

Company: Bedi Dental Group

Location: 451 Andover Street Suite 208, North Andover, MA 01845

Compensation & Benefits

Compensation

$65,000. - $80,000.

Benefits Package

• Medical, Dental, and Vision insurance.
• Short and Long-term disability.
• 401(k) with company match.
• Paid time off (PTO) and Holidays.

About the Role

Bedi Dental Group is seeking a highly-skilled and motivated Dental Office Manager to join our established practice. The ideal candidate will have excellent skills managing staff, schedules and training, handling billing, insurances and budgets. We welcome Office Managers who are excellent communicators and can build strong relationships by overseeing patient relations, staff concerns and ensuring compliance with state and federal regulations. Here are a few ways that Bedi Dental supports its great team of providers and staff.

Key Responsibilities

• Oversight of daily operations including scheduling, billing, and project management.
• Ensures schedule is booked and confirmed according to office protocol.
• Coordinating and overseeing marketing and referral effort.
• Analyze business and financial data to recognize and build on strengths, provide feedback on how to improve daily morale, efficiency and performance.
• Achieve financial performance and revenue goals while supporting a positive office culture.
• Provide direct individual and team leadership to achieve success.
• Train, coach, and mentor team members to optimal patient service levels.
• On-board all team members to seamlessly integrate into the dynamic practice environment.
• Assisting with patient and team issues and concerns.

Qualifications

• Previous experience working in a dental office setting is required for eligibility.
• 2 or more years experience in an managerial role including:
  • Personnel Management.
  • Patient/Client/Customer Support.
  • Scheduling.
  • Payroll.
  • Billing.
• High school diploma or equivalent; some college preferred.
• Working knowledge of computers for word processing, insurance claims processing and records management [list computer software experience required including any specific dental software].
• Eaglesoft and/or Dentrix knowledge is a plus!

The Bedi Dental Group Experience

We're a family of 8 offices in the Greater Boston area, with an additional office in Colchester, Vermont. Our mission is to help patients live healthier, happier lives by leading with compassion, providing proactive patient care, and working with the integrity of our providers. We believe it's possible for dentists to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more profitable and fulfilling for the dentist and their teams, but also more beneficial for the entirety of the Bedi Dental patient care experience.

• Exceptional Success: Our office has established itself as a leader in the field, providing exceptional dental care and transforming smiles.
• Collaborative Environment: We foster a collaborative and supportive environment where teamwork is at the heart of everything we do.
• State-of-the-Art Facility: Our office is equipped with the latest technologies and advanced dental equipment, enabling us to provide cutting-edge treatments and exceptional patient experiences.
• Diverse Patient Base: Our practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our practice prioritizes flexibility and offers competitive compensation packages.