Dental Office Manager

Colonial Group; Downers Grove (IL); On-site; USD 65,000 - 70,000; Full time

Job summary

Affordable Dentures & Implants in Downers Grove is seeking an Office Manager to oversee daily operations and support the doctor and dental team in delivering the best possible patient care.

Previous dental office management experience is highly preferred, with a need for strong leadership, interpersonal, and communication skills, plus solid computer and marketing capabilities to help drive revenue and treatment-plan completion.

Qualifications

• Previous dental office management experience is highly preferred.
• Strong interpersonal, leadership, management, and relationship-building skills.
• Superior written and verbal communication skills.
• Familiarity with dental office procedures and terminology is helpful.
• Strong computer skills and the ability to learn new programs.
• Strong marketing background.
• Competitive spirit with an entrepreneurial mindset and the drive to exceed goals.
• Proven success with treatment planning, case acceptance, and closing rates that contribute to production growth is preferred.

Responsibilities

• Ensure fundamental systems and protocols are in place within the dental office, allowing the doctor to focus on dentistry.
• Assist in dental team development, build positive relationships with the dentist and dental team members, and manage schedules to meet daily dentistry goals.
• Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice.
• Manage all front- and back-office tasks, including the daily operations of the dental office, employee and patient relations, performance management, and achievement of operational goals.
• Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
• Work with the doctor and patients to ensure patients complete the doctor-prescribed treatment plan. Identify and remove barriers to treatment completion, alert the doctor when patients have clinical questions, and educate patients regarding insurance benefits and affordable payment options, including third-party patient financing.
• Perform other duties as assigned.

Skills

Leadership

Interpersonal skills

Verbal communication

Written communication

Computer skills

Marketing

Entrepreneurial mindset

Team management

Education

High school diploma or equivalent

Job description

Affordable Dentures & Implants Office Manager - Downers Grove

JOB PURPOSE

The Office Manager is responsible for overseeing the daily operations of the dental office and supporting the doctor and dental team in delivering the best possible patient care.

Previous dental office management experience is highly preferred.

Salary: $65,000-$70,000 per year

ESSENTIAL FUNCTIONS

• Ensure fundamental systems and protocols are in place within the dental office, allowing the doctor to focus on dentistry.
• Assist in dental team development, build positive relationships with the dentist and dental team members, and manage schedules to meet daily dentistry goals.
• Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice.
• Manage all front- and back-office tasks, including the daily operations of the dental office, employee and patient relations, performance management, and achievement of operational goals.
• Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
• Work with the doctor and patients to ensure patients complete the doctor-prescribed treatment plan. Identify and remove barriers to treatment completion, alert the doctor when patients have clinical questions, and educate patients regarding insurance benefits and affordable payment options, including third-party patient financing.
• Perform other duties as assigned.

EDUCATIONAL REQUIREMENTS

• High school diploma or equivalent.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Previous dental office management experience is highly preferred.
• Strong interpersonal, leadership, management, and relationship-building skills.
• Superior written and verbal communication skills.
• Familiarity with dental office procedures and terminology is helpful.
• Strong computer skills and the ability to learn new programs.
• Strong marketing background.
• Competitive spirit with an entrepreneurial mindset and the drive to exceed goals.
• Proven success with treatment planning, case acceptance, and closing rates that contribute to production growth is preferred.