DENTAL OFFICE MANAGER

Chandler Dental Home; Chandler (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

Chandler Dental Home in Chandler, Arizona, is seeking a Full-time Dental Office Manager to oversee operations and enhance the efficiency of dental services. The ideal candidate will have a minimum of 3 years of experience, strong financial skills, and be proficient in dental software, preferably Dentrix. Leadership capabilities and effective communication with staff and patients are essential. The role demands a goal-oriented individual who is bilingual in English and Spanish, ready to foster a positive work culture while ensuring quality patient care.

Qualifications

• Minimum of 3 years’ experience as a Dental Office Manager.
• Exceptional leadership and strong communication skills.
• Proficient in dental office software, preferably Dentrix.

Responsibilities

• Ensure the schedule aligns with office goals for efficiency.
• Manage collections and handle accounts receivable.
• Engage patients to book treatments and appointments.
• Motivate team to meet practice goals and support work culture.
• Oversee daily operations for smooth patient flow.
• Maintain adherence to dental office protocols and regulations.

Skills

Leadership qualities

Communication skills

Customer service skills

Organizational skills

Problem-solving skills

Financial acumen

Bilingual (English and Spanish)

Tools

Dental office software (Dentrix)

Job description

Job Posting: Dental Office Manager

Chandler Dental Home

Job Description

Chandler Dental Home, a private dental practice located in Chandler, Arizona, is excited to announce an opening for a full-time Dental Office Manager. This integral role is designed for a dynamic individual and is prepared to engage directly with both team and patients in our state-of-the-art facility. The position requires a dedicated professional to oversee and enhance the efficiency and quality of dental services offered to our patients.

The Dental Office Manager at Chandler Dental Home will have the unique opportunity to influence patient care and office morale positively. Joining our team means being part of a family that values professionalism and patient satisfaction above all else. This role is perfect for someone who is passionate about leadership in a patient-centric setting and brings the drive to promote a seamless and supportive environment.

Duties and Responsibilities

• Ensure the schedule aligns with office goals, maximizing patient care and overall office efficiency.
• Manage collections and stay proactive in handling accounts receivable, including meticulous follow-ups on the insurance aging report.
• Engage actively with patients to book unscheduled treatments and hygiene appointments, thereby ensuring patient care continuity.
• Motivate the team to meet and exceed practice goals while maintaining a supportive and approachable leadership style.
• Oversee daily operation to ensure smooth patient flow and efficiency of the office environment.
• Hold each team member accountable for their roles while fostering a collaborative and friendly work culture.
• Ensure adherence to all dental office protocols and compliance with state and federal regulatory standards.

Requirements

• Minimum of 3 years’ experience as a Dental Office Manager, demonstrating a successful track record in managing dental office operations.
• Strong financial acumen is essential, with proven competency in presenting financial arrangements to patients, managing accounts receivable, navigating insurance aging reports, and overseeing treatment-related finances.
• Goal-oriented individual who has consistently met or surpassed office and team objectives.
• Exceptional leadership qualities with robust communication and customer service skills to engage effectively with both staff and patients.
• Proficient in dental office software systems, with a preference for experience in Dentrix.
• Excellent command of both English and Spanish to cater to a diverse patient base.
• Demonstrated ability to maintain a positive, approachable attitude while ensuring team accountability.
• Outstanding organizational and problem-solving skills, capable of managing multiple tasks seamlessly in a busy environment.
• Insurance knowledge of PPO, Medicare and Medicaid plans