DENTAL OFFICE MANAGER

Plaza Family Dental Group; Peoria (AZ); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

Vacation time

AZ sick leave

Bonuses

Job summary

Plaza Family Dental in Peoria, AZ is seeking a full-time Dental Office Manager with 2+ years of leadership in a dental practice. You will oversee scheduling, finances, and patient flow to improve efficiency and patient care.

This role offers a growth path within the office and a benefits package that includes medical, vision and life insurance, vacation, AZ sick leave, and performance bonuses. Excellent communication and team leadership are essential.

Qualifications

• 2+ years of experience in dental office management or leadership in a clinical setting.
• Strong financial acumen with ability to present financial arrangements to patients and manage accounts receivable.
• Excellent leadership and communication to engage effectively with staff and patients.
• Proficiency with dental office software, preferably Dentrix.

Responsibilities

• Ensure the schedule aligns with office goals, maximizing patient care and overall office efficiency.
• Manage collections and handle accounts receivable, including follow-up on patient balances.
• Engage with patients to book unscheduled treatments and hygiene appointments for continuity of care.
• Motivate the team to meet, exceed practice goals, while maintaining a supportive leadership style.
• Oversee daily operation to ensure smooth patient flow and efficient office environment.
• Hold each team member accountable for their roles and maintain a collaborative culture.
• Ensure adherence to dental office protocols and regulatory standards.

Skills

Leadership

Financial acumen

Communication

Customer service

Dentrix experience

Tools

Dentrix

Job description

DENTAL OFFICE MANAGER WITH OVER 2+ YEARS EXPERIENCE

Job Description

Plaza Family Dental is a private dental practice located in Peoria, Arizona, is excited to announce an opening for a full-time Dental OfficeManager. This integral role is designed for a dynamic individual and isprepared to engage directly with both team and patients in our state-of-the-artfacility. The position requires a dedicated professional to oversee and enhancethe efficiency and quality of dental services offered to our patients.

The Dental Office Manager at Plaza Family Dental will have the uniqueopportunity to influence patient care and office morale positively. Joining ourteam means being part of a family that values professionalism and patient experience to be exceptional. This role is perfect for someone who is passionateabout leadership in a patient-centric setting and brings the drive to promote aseamless and supportive environment. This position has the opportunity for growth and future advancement.

Duties andResponsibilities

• Ensure the schedule aligns with office goals, maximizing patientcare and overall office efficiency.
• Manage collections and stay proactive in handling accountsreceivable, including meticulous follow-up on patient balances
• Engage actively with patients to book unscheduled treatments andhygiene appointments, thereby ensuring patient care continuity.
• Motivate the team to meet and exceed practice goals whilemaintaining a supportive and approachable leadership style.
• Oversee daily operation to ensure smooth patient flow and efficiencyof the office environment.
• Hold each team member accountable for their roles while fostering acollaborative and friendly work culture.
• Ensure adherence to all dental office protocols and compliance withstate and federal regulatory standards.

Requirements

• Minimum of 2 years’ experience as a Dental Office Manager,demonstrating a successful track record in leading dental officeoperations.
• Strong financial acumen is essential, with proven competency inpresenting financial arrangements to patients, managing accountsreceivable, navigating insurance aging reports, and overseeingtreatment-related finances.
• Goal-oriented individual who has consistently met or surpassedoffice and team objectives.
• Exceptional leadership qualities with robust communication andcustomer service skills to engage effectively with both staff andpatients.
• Proficient in dental office software systems, with a preference forexperience in Dentrix.
• Demonstrated ability to maintain a positive, approachable attitudewhile ensuring team accountability.
• Outstanding organizational and problem-solving skills, capable ofmanaging multiple tasks seamlessly in a busy environment.
• Insurance knowledge of PPO and Medicare plans

Compensation Package

• Outstanding salary compensation
• Medical, Vision and Life Insurance
• Vacation and AZ Sick Benefits
• Bonuses throughout the year