Dental Office Leader: Elevate Patient Care & Ops

Dr. Blankenship; Pleasant Ridge (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Pleasant Ridge Family Dentistry is seeking an experienced Dental Office Manager to lead the daily operations of our Pleasant Ridge clinic. You will supervise front-desk scheduling, billing, and team development to ensure a smooth, patient-centered experience.

The ideal candidate is a confident leader with strong organizational and communication skills, able to work independently, coach staff, and drive practice performance in a fast-paced dental environment.

Qualifications

• Strong leadership and team development skills.
• Ability to work independently and make sound decisions.
• Strong understanding of practice operations, revenue, and collections.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to motivate and hold team members accountable.
• Customer-service focused with a passion for creating positive patient experiences.
• Comfortable working in a fast-paced dental environment.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Lead and support the day-to-day operations of the dental office
• Train, coach, and develop team members to help them succeed
• Create a positive, collaborative, and patient-focused office environment
• Provide legendary customer experiences and ensure patients feel valued and cared for
• Monitor and support practice revenue and profitability goals
• Maintain a 98% collections rate through effective billing and collections processes
• Identify opportunities to improve office performance, efficiency, and patient satisfaction
• Partner with the clinical and administrative teams to ensure smooth daily operations
• Address operational challenges and make decisions independently when needed
• Help ensure the practice is appropriately staffed and running efficiently
• Support scheduling, patient flow, and overall front-office operations

Skills

Leadership

Decision making

Operations

Communication

Organization

People management

Customer service

Fast-paced

Problem solving

Multitasking

Job description

Pleasant Ridge Family Dentistry is seeking an experienced Dental Office Manager to lead the daily operations of our Pleasant Ridge clinic. You will supervise front-desk scheduling, billing, and team development to ensure a smooth, patient-centered experience.

The ideal candidate is a confident leader with strong organizational and communication skills, able to work independently, coach staff, and drive practice performance in a fast-paced dental environment.