Dental Office Leader: Elevate Care & Practice Growth

Sdgofconyers; Conyers (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Smile America Partners is seeking an experienced Practice Manager to lead the day-to-day operations of a family dentistry office. The role focuses on staff leadership, patient service excellence and efficient office management to support growth and the practice’s vision.

The ideal candidate will have dental office management experience, strong knowledge of billing/insurance, and proficiency with dental software such as Eaglesoft.

Qualifications

• High School Diploma or equivalent required; healthcare admin preferred.
• 2 years of dental office management or supervisory experience required.
• Compassionate, friendly and caring individual.
• Prior experience with dental management software – Eaglesoft preferred.
• Strong knowledge of dental billing and insurance protocols.
• Knowledge of dental terminology, procedures and diagnosis.

Responsibilities

• Lead by example and coach team to provide exceptional patient experiences
• Create, establish and manage internal office protocols and procedures to ensure office efficiency
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention, and profitability
• Oversee timely processing of insurance claims
• Oversee collections and accounts receivable
• Schedule team members to ensure adequate shift coverage and facilitate requests for time off
• Serve as opening/closing manager
• Assist in the interviewing, on-boarding and training of new hires
• Communicate with office team regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully
• Lead staff trainings
• Complete administrative tasks, such as bank deposits, revenue posting payroll and invoice processing
• Ensure execution of operational standards, including compliance with the office policies, procedures, and government regulations
• Organize and oversee supply purchases and operations expenses
• Take responsibility for the appearance and functionality of the office
• Ensure maintenance of records in compliance with privacy and security regulations and maintain facilities and equipment in accordance with OSHA standards
• Oversee infection control program to ensure compliance with policies and procedures including staff training, data collection, maintenance of logs and documentation
• Other duties as required

Skills

Customer service

Leadership

Planning

Prioritization

Confidentiality

Organizational skills

Computer skills

Education

High School Diploma or equivalent

Health Care Administration (preferred)

Tools

Eaglesoft

Job description

Smile America Partners is seeking an experienced Practice Manager to lead the day-to-day operations of a family dentistry office. The role focuses on staff leadership, patient service excellence and efficient office management to support growth and the practice’s vision.

The ideal candidate will have dental office management experience, strong knowledge of billing/insurance, and proficiency with dental software such as Eaglesoft.