Dental Office Front Desk Specialist — Patient Care & Admin

Lefton Family Dentistry; Sarasota (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance with HSA

Vision Insurance

Life Insurance

401(k) with company match

Paid Holidays

Critical Illness Insurance

Hospital Indemnity Insurance

Pet Insurance

Learning Management System training

Job summary

Lefton Family Dentistry in Sarasota, FL is seeking a friendly Receptionist to be the first point of contact for patients. You will greet and sign in patients, schedule appointments, and handle incoming calls to keep the office running smoothly.

The role requires experience in healthcare reception, knowledge of dental insurance, proficiency with dental management systems and office software, and strong communication and confidentiality. Join a patient‑centric team focused on great service.

Qualifications

• Experience working in a dental, medical, or other healthcare office.
• Knowledge of insurance plans is a plus.
• Experience in answering telephones.
• Proficiency in using office software and dental management systems.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival and dismissal.
• Respond to patient questions and concerns.
• Answer telephones and manage incoming calls.
• Schedule appointments and maintain the appointment book.
• Confirm appointments and follow up on no-shows or cancellations.
• Register patients on the sign-in sheet.
• Post charges and payments to patient accounts.
• Maintain a clean and friendly waiting area for patients.
• Assist patients with completing necessary forms and documentation.
• Verify and update patient information in the system.
• Coordinate with dental staff to ensure smooth patient flow and minimize waiting times.
• Handle patient inquiries regarding billing and insurance.
• Provide information about dental services and procedures.
• Manage office supplies and ensure the reception area is well stocked.
• Assist with administrative tasks as needed, such as filing, data entry, and record keeping.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Discretion and confidentiality

Tools

Dental management system

Office software

Scheduling software

Job description

Lefton Family Dentistry in Sarasota, FL is seeking a friendly Receptionist to be the first point of contact for patients. You will greet and sign in patients, schedule appointments, and handle incoming calls to keep the office running smoothly.

The role requires experience in healthcare reception, knowledge of dental insurance, proficiency with dental management systems and office software, and strong communication and confidentiality. Join a patient‑centric team focused on great service.