Dental Office Front Desk Receptionist Experience Preferred

Dental Care Delray; Delray Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Dental Care Delray is seeking a friendly, organized Front Desk Receptionist to join our private dental practice in Delray Beach, FL. The role focuses on delivering exceptional customer service, greeting patients warmly, and managing the daily appointment flow.

Ideal candidates have prior reception or customer service experience, strong English communication, and basic computer and dental terminology knowledge.

Qualifications

• Previous experience in customer service / reception.
• Telephone etiquette.
• Fluent and proper English.
• Computer literate.
• Strong organization skills and attention to detail.
• Experience and knowledge of dental terminology is a plus.
• Prior use of OpenDental software is a plus.
• Insurance verification knowledge is a plus.

Responsibilities

• Provide exceptional customer service.
• Greet patients with a warm and friendly tone.
• Manage appointments.
• Answer phone calls and handle inquiries.
• Confirm appointments.
• Ensure all patient forms are current and up-to-date.
• Send referrals to other doctors.
• Call in prescriptions to pharmacy.

Skills

Customer service

Reception

Telephone etiquette

Fluent English

Organization

Attention to detail

Dental terminology knowledge

Open Dental software

Insurance verification

Tools

Open Dental

Job description

Benefits

• Employee discounts
• Paid time off

We are a Private Dental Office looking for a friendly, organized and upbeat Front Desk Receptionist to join our team. The ideal candidate must be able to provide exceptional customer service, must be well spoken and professional. Experience in a Dental Office is preferred however we are open to training the right candidate. The position is Monday - Friday.

Requirements

• Previous experience in customer service / reception
• Telephone Etiquette
• Fluent and proper English
• Computer literate
• Strong organization skills and attention to detail
• Experience and knowledge of dental terminology is a plus
• Prior use of Opendental software is a plus
• Insurance Verification knowledge is a plus

Responsibilities

• Provide exception customer service
• Greet patients with a warm and friendly tone
• Manage appointments
• Answer phone calls and handle inquiries
• Confirm appointments
• Assure that all patient forms are current and up-to-date
• Send referrals to other doctors
• Call in prescriptions to pharmacy