Dental Office CSR: Patient Access & Eligibility Expert

El-Centro-Del-Barrio; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(B) retirement plan

Short/Long-Term Disability

FSA

Job summary

CentroMed in San Antonio is seeking a Customer Service Representative (CSR) to greet patients, register them, and coordinate encounter data entry for program deadlines. The CSR is responsible for coordinating encounter data entry and maintaining accurate records for billing, eligibility reviews, and data summaries.

The role requires strong clerical skills and bilingual English/Spanish, with benefits and a collaborative team culture described in the posting.

Qualifications

• High school diploma or equivalent required/preferred for the role.
• General health care data entry experience is a plus.
• Bilingual English/Spanish required for patient interaction and documentation.

Responsibilities

• Greet patients and assist with check-in; enter registration data into the system.
• Enter charges for self-pay, insurance, and eligibility programs; ensure accurate daily balances.
• Verify patient eligibility for programs and assist with insurance status checks.
• Schedule patient appointments following established protocols and maintain logs.
• Support billing, collections, and data summaries for agency reports.
• Participate in Quality Improvement activities and outreach as needed.

Skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

CentroMed in San Antonio is seeking a Customer Service Representative (CSR) to greet patients, register them, and coordinate encounter data entry for program deadlines. The CSR is responsible for coordinating encounter data entry and maintaining accurate records for billing, eligibility reviews, and data summaries.

The role requires strong clerical skills and bilingual English/Spanish, with benefits and a collaborative team culture described in the posting.