Dental Treatment Coordinator - Patient Care & Insurance

btyDENTAL WA Group; New Haven Township (MI); On-site; USD 25,000 - 34,000; Full time

Job summary

btyDENTAL WA Group is seeking a friendly, reliable Dental Treatment Coordinator to join our Michigan team. No prior dental experience is required—training will be provided to qualified candidates with strong customer service skills.

Ideal applicants have experience in healthcare, finance, sales, or front desk roles, excellent communication abilities, and are organized, detail-oriented, and passionate about patient care. On-site position offering flexible pay depending on experience.

Qualifications

• Experience in customer service, healthcare, or front desk reception is preferred.
• Ability to explain treatment plans and insurance benefits clearly.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and reliable.

Responsibilities

• Present dental treatment plans and explain recommended procedures to patients.
• Review and explain insurance benefits, coverage, and patient co-payments.
• Verify dental insurance eligibility and coverage for planned treatments.
• Educate patients about their recommended dental treatments.
• Coordinate treatment scheduling with front and back-office staff.
• Organize and maintain patient charts and ensure documentation is complete.
• Answer calls and communicate professionally with patients.
• Greet patients and provide excellent customer service.
• Collect patient payments and reconcile daily cash reports.
• Prepare and submit dental insurance claims.
• Assist with other administrative duties as needed.

Skills

Customer service

Communication

Organizational skills

Detail oriented

Dental experience

Job description

btyDENTAL WA Group is seeking a friendly, reliable Dental Treatment Coordinator to join our Michigan team. No prior dental experience is required—training will be provided to qualified candidates with strong customer service skills.

Ideal applicants have experience in healthcare, finance, sales, or front desk roles, excellent communication abilities, and are organized, detail-oriented, and passionate about patient care. On-site position offering flexible pay depending on experience.