Dental Office Assistant

Heartland Dental; Woodhaven (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Dental Office Assistant to join their dynamic team. This role offers a unique opportunity to work in a collaborative environment that prioritizes patient care and teamwork. As a Dental Office Assistant, you'll be at the forefront of patient interactions, ensuring a welcoming atmosphere while managing essential front office duties. With a commitment to training and professional growth, this position promises a stable career with opportunities for advancement. Join a team that values communication, community, and exceptional service in the dental field.

Benefits

Health Insurance

Retirement Plans

Paid Holidays

PTO

Access to Daily Pay

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Understanding of HIPAA and data protection.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front office duties and manage communications with patients.

Skills

Customer Service

Communication Skills

Organizational Skills

HIPAA Knowledge

Education

High School Diploma

Experience in Dental or Medical Settings

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental

Brownstown Dental Care is seeking a full-time Business Assistant to join our team.

Why Heartland Dental?

Heartland Dental aims to provide exceptional lifetime care by hiring and developing team members who support both business and clinical needs, fostering a strong team culture. As a Business Assistant, you'll work in an environment that encourages learning, teamwork, and patient-first care.

Role Responsibilities

• Greet and welcome patients to create a positive first impression
• Handle front office duties: answer phones, manage mail and emails, communicate with patients and insurance companies
• Use Dentrix for scheduling and records management
• Schedule and confirm appointments for multiple providers
• File insurance claims, follow up on claims, verify benefits, and explain coverage
• Post payments and manage accounts receivable
• Review treatment plan fees and payment options with patients
• Collaborate with the team to implement Heartland Dental systems

Benefits

• Competitive benefits: health insurance, retirement plans, paid holidays, PTO
• Comprehensive training to develop your full potential
• Stable career with growth opportunities in a company with over 20 years of industry experience
• Access to Daily Pay on demand

About Brownstown Dental Care

We are a 22-person team focused on collaboration, communication, and community, serving a diverse patient base in a fast-paced environment.

Minimum Qualifications

• Experience in a fast-paced, customer-focused environment
• Strong communication and organizational skills
• Understanding of HIPAA and data protection, with regular training

Preferred Experience

• Over 1 year in dental or medical settings
• Experience with insurance billing and accounts receivable
• Proficiency with Dentrix or similar software

Physical Requirements

• Ability to perform essential duties with or without accommodations
• Sitting at a desk and working on a computer for extended periods
• Ability to lift up to 15 pounds
• Availability for periodic training sessions
• TB test completion prior to employment (not required in FL & TN)

Work Schedule

Tuesday-Thursday, 7:45am-6:30pm

About Heartland Dental

As the nation's largest dental support organization, Heartland Dental supports over 3,000 doctors across 39 states, providing administrative support to enable clinical autonomy and high-quality care.

We are committed to diversity and inclusion, adhering to equal opportunity laws.