Dental Office Assistant

Heartland Dental; Oshkosh (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading dental support organization as a Dental Office Assistant in Oshkosh. You'll manage front office duties, greet patients, and ensure a welcoming environment. With a focus on patient care and continuous learning, this role offers a collaborative team atmosphere and opportunities for growth in a stable company recognized for its commitment to diversity and inclusion.

Benefits

Health Insurance

Retirement Plans

Six Paid Holidays

PTO

Education and Training Opportunities

Access to On-Demand Daily Pay

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answering phones, checking mail and email.
• File insurance claims, follow up on claims, verify benefits.

Skills

Communication

Organizational Skills

Education

HIPAA Training

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

About RLJ Dental - Oshkosh

RLJ Dental - Oshkosh, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a seven person team that thrives on collaboration, communication and community.
• Located off 1460 W South Park Ave.
• We are a team-oriented and patient-focused office.

Why Heartland Dental?

Heartland Dental believes in hiring and growing team members who support the business and clinical needs of each dental office and foster a strong team culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership, where patients come first, and continuous learning is encouraged! The successful candidate will have a passion for helping provide the best patient care.

Heartland Dental was recognized by Newsweek for America’s Greatest Workplaces and for Diversity in 2024, with a 5-star rating among 1.5 million companies nationwide.

More About The Role

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answering phones, checking mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments.
• File insurance claims, follow up on claims, verify benefits, explain coverage.
• Post payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the team to implement systems to optimize office potential.

What You’ll Gain

• Benefits: health insurance, retirement plans, six paid holidays, PTO.
• Education and training opportunities.
• Opportunity to grow with a stable company with 20+ years of experience.
• Access to on-demand Daily Pay.

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Must protect PHI and complete HIPAA training.

Preferred Experience

• 1+ years in dental or medical setting.
• 1+ years in insurance billing and accounts receivable.
• Experience with Dentrix or similar software.

Physical Requirements

• Ability to perform duties with or without accommodation.
• Sitting at a desk and working on a computer for prolonged periods.
• Lift up to 15 pounds.
• Attend virtual or in-person training sessions periodically.
• TB test required before employment, arranged during pre-employment, except in FL & TN.

Who is Heartland Dental?

Heartland Dental is the largest dental support organization, supporting over 3,000 doctors across 39 states and D.C., in more than 1,800 offices. Supported doctors retain clinical autonomy and share a goal of delivering high-quality care.

We are committed to diversity and inclusion, providing equal opportunity in employment.