University Housing - Office Assistant (Res Hall Facilities)

University of Wisconsin-Madison - Student jobs; United States; Remote; USD 10,000 - 60,000; Part time

Job summary

A leading university is seeking Office Assistants for the Housing Facilities Offices. The role involves providing customer service, administrative support, and maintaining an organized environment. Flexible hours during the academic year and summer positions available. Ideal candidates should have strong communication skills and be familiar with Microsoft 365 Suite.

Qualifications

• Must occasionally lift objects weighing approximately 50 lbs.
• Satisfactory results of a confidential background check are required.

Responsibilities

• Assist in front desk operations and administrative support.
• Perform general office duties including answering phones and data entry.
• Communicate updates on requests to staff.

Skills

Customer Service

Communication

Organization

Tools

Microsoft 365 Suite

Job description

Department Overview:

Division of University Housing is committed to demonstrating our Core Values:Care in how we approach people and our work;Creativity in solving problems;Integrity in our interactions with staff and customers;Optimism , focusing on opportunities and positive outcomes;Respect for the differences, strengths, and potential in people;Stewardship of human, financial and natural resources; andExcellence in customer satisfaction and communication.

Anticipated Start Date

6/2/25

Anticipated Hours Per Week

10 to 15 hours per week during the academic year.

Schedule:

Academic Year

• Flexible scheduling based on your academic availability and operational need
• 5 hours a week required, 10-15 hours per week preferred
• Shifts are a minimum of 3 hours
• Shifts are available from 7:00am-4:30pm Monday-Friday

Summer

• 25-40 hours per week, positions based on availability & operational need, flexible scheduling options may be available, schedule will be set upon hire
• Shifts are available from 7:00AM-4:30PM Monday-Friday
• Seasonal:This position is considered seasonal during the summer months and is exempt from the 89-day rule in regard to the Affordable Care Act (ACA). Hours worked may exceed 30 hours/week during the summer months.

Salary/Wage Range:

Hourly $15.00 to $15.00

Number Of Positions

3

Position Summary/Job Duties:

TheOffice Assistant position assists the Housing Facilities Offices with daily operations. This work is largely customer service focused working directly with residents, vendors and facilities employees. Office Assistants provide an organized and welcoming environment for staff and guests in Housing Facilities Offices. They support the administrative functions of the Housing Facilities Offices.

• Assist in front desk operations and administrative support at Housing Facilities Office.
• Perform general office duties including but not limited to answering phones, monitoring and responding to email, maintaining records, filing, word processing, updating spreadsheets, data entry and special projects
• Report facilities-related issues and follow-up with staff, customers, and/or vendor partners as needed
• Assist staff in ordering supplies and communicating with vendors to ensure timely delivery of materials.
• Effectively use appropriate computer systems (TMA and StarRez) for data entry and reporting purposes.
• Communicate updates on requests to staff by email, phone, and in-person conversation.
• Use Microsoft 365 Suite to provide support to staff, residents, vendors and campus partners.
• Perform other administrative duties as assigned.
• Summer specific duties:
  • Assist with summer inspections of unoccupied buildings and apartments by entering work orders, pulling reports, and tracking damages
  • Assist in communicating to Facilities Supervisors regarding room servicing needs as submitted by conference guests

Qualifications:

• Must be able to occasionally lift objects weighing approximately 50 lbs.
• Working knowledge of Microsoft 365 Suite is required.
• Satisfactory results of a confidential background check are required.
• A valid, unrestricted driver's license which meets UW-Risk Management standards is preferred.

Physical Demands

See Qualifications

Application Instructions:

• To apply, go to https://services.housing.wisc.edu/hrapp and submit your online application
• Deadline to apply is Tuesday, May 20, 11:55 PM

University Housing values diversity and is an Equal Opportunity/Affirmative Action Employer

Contact:

Org: University Housing
Contact: University Housing Human Resources
Web: www.housing.wisc.edu/jobs/student/
Email: [e-mail]