Dental Office Assistant

Heartland Dental; Hudson (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in dental care is seeking a Dental Office Assistant to join their supportive team. This role offers an exciting opportunity to work in a fast-paced environment, where you will greet patients, manage front office duties, and utilize dental software for scheduling and records management. With no weekends and a focus on team cohesion, this position provides a perfect work-life balance while contributing to patient care. The company is recognized for its commitment to diversity and offers various benefits, including health insurance and growth opportunities. If you are passionate about making a difference in patient experiences, this role is for you!

Benefits

Health Insurance

Retirement Plans

Paid Holidays

PTO

On-demand Daily Pay

Growth Opportunities

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Minimum PHI access with HIPAA training required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answering phones and scheduling appointments.

Skills

Customer Service

Communication Skills

Organizational Skills

Insurance Billing

Education

HIPAA Training

Experience in Dental/Medical Setting

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

Location: Serenova Dental Care, 14863 State Road 52, Hudson, FL.

Work Schedule: No Weekends!
Monday 7:30am-5:30pm
Wednesday 7:30am-6:30pm
Thursday Off
Friday 7:30am-5:30pm

Why Heartland Dental? We believe in fostering a supportive environment that encourages learning, team cohesion, and puts patients first. Heartland Dental has been recognized by Newsweek as one of America’s Greatest Workplaces and for Diversity in 2024.

Role Responsibilities:

1. Greet and welcome patients to create a positive first impression.
2. Manage front office duties: answering phones, checking mail and email, communicating with patients and insurance companies.
3. Utilize Dentrix for scheduling and records management.
4. Schedule and confirm appointments.
5. File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
6. Post payments and process accounts receivable.
7. Review treatment plan fees and payment options with patients.
8. Collaborate with providers to implement office systems.

Qualifications:

1. Experience in a fast-paced, customer-centric environment.
2. Excellent communication and organizational skills.
3. Minimum PHI access with HIPAA training required.
4. Preferred: 1+ years in a dental/medical setting, dental software experience, insurance billing experience.
5. Physical ability to perform essential duties, including sitting for long periods and lifting up to 15 pounds.
6. Availability for periodic training sessions; TB test required (except in FL & TN).

Benefits: Health insurance, retirement plans, paid holidays, PTO, on-demand Daily Pay, and growth opportunities.