Dental Office Assistant

Heartland Dental LLC; Exton (Chester County); On-site; USD 60,000 - 80,000; Full time

Job summary

Heartland Dental is seeking a full-time Dental Receptionist to join their team at Penn Premier Dental. The role involves managing front office duties, scheduling appointments, and ensuring excellent patient care. Ideal candidates will have strong communication skills and experience in a customer-focused environment. Competitive benefits and growth opportunities are offered in a supportive team setting.

Benefits

Health Insurance

Retirement Plans

Paid Holidays

PTO

Access to on-demand Daily Pay

Qualifications

• Experience in a fast-paced, customer-focused environment.
• 1+ years in dental or medical setting preferred.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answering phones, checking mail and email.
• Schedule and confirm appointments for multiple providers.

Skills

Communication

Organizational Skills

Education

HIPAA Training

Tools

Dentrix

Job description

Dental Receptionist - Full Time Position

Tuesday, Wednesday, Thursday 6:30am-4:40pm and Friday 6:30am-5:30pm | Salary range: $20-$23/Hr, based on experience | Benefits included!

Penn Premier Dental is a thriving practice seeking a Dental Receptionist to join our team.

Why Heartland Dental?

Heartland Dental believes in providing exceptional lifetime care by hiring and developing team members who support both business and clinical needs, fostering a strong team culture. As a Dental Receptionist, you’ll work in an environment that encourages learning, team cohesion, and prioritizes patients.

Supporting our front office, you’ll experience camaraderie and partnership—where patients come first and continuous learning is encouraged! The ideal candidate will be passionate about helping our team deliver the best patient care to our communities.

Heartland Dental was recently recognized by Newsweek as one of America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These honors were awarded after a review of 1.5 million companies nationwide, with a 5-star rating for both awards.

More about the role

• Greet and welcome patients to create a positive first impression
• Manage front office duties: answering phones, checking mail and email, communicating with patients and insurance companies
• Use Dentrix for scheduling and records
• Schedule and confirm appointments for multiple providers
• File insurance claims, follow up on outstanding claims, verify benefits, and explain coverage
• Post payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers to implement Heartland Dental systems effectively

What You’ll Gain

• Competitive benefits: health insurance, retirement plans, six paid holidays, and PTO
• Extensive training and education to develop your full potential
• Opportunity to grow within a stable, industry-leading company with over 20 years of experience
• Access to on-demand Daily Pay

About Penn Premier Dental

Like all Heartland Dental supported offices, Penn Premier Dental is community-focused and uniquely serves its patients.

• Join an 11-person team that values collaboration, communication, and community
• Located in a great area with a state-of-the-art facility
• Supportive team environment

Minimum Qualifications

• Experience in a fast-paced, customer-focused environment
• Excellent communication and organizational skills
• Access to minimal PHI for job functions; HIPAA training required; must protect PHI and maintain data security

Preferred Experience

• 1+ years in dental or medical setting
• 1+ years in insurance billing and accounts receivable
• Experience with Dentrix or similar dental software

Physical Requirements

• Ability to perform duties with or without accommodations; reasonable accommodations available
• Prolonged sitting and computer work
• Must lift up to 15 pounds occasionally
• Availability for periodic virtual or in-person training
• TB test required prior to employment, except in FL & TN

Who is Heartland Dental?

Heartland Dental is the largest dental support organization in the U.S., supporting over 3,000 doctors across 39 states and D.C., in more than 1,800 offices. Each supported practice is community-focused with clinical autonomy for doctors. Our shared goal is to deliver high-quality dental care and experiences.

We are committed to diversity and inclusion, providing equal opportunity employment for all applicants.