Dental Member Concierge & Scheduling Specialist

Kaiser Permanente; Happy Valley (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Kaiser Permanente in Portland, OR, seeks a front desk coordinator to manage appointments, registrations, and patient flow. You will support dental office operations from check-in to checkout, ensuring accurate data and smooth service delivery.

Required is a high school diploma or GED with at least 6 months in health care/dental or cash handling, plus strong English communication and organizational skills. On-site role in East/Central Portland Metro.

Qualifications

• Six months health care/dental care or cash handling experience in a high-volume environment.
• Excellent verbal and written English communication skills.
• Strong organizational ability and capability to switch tasks quickly.

Responsibilities

• Schedule patient appointments and manage daily calendars per guidelines.
• Check patients in/out, update records, and verify data for accuracy.
• Answer staff questions, relay messages, and assist in patient flow.
• Balance cash drawer, perform deposits, and follow cash handling policies.
• Maintain a clean, confidential, and welcoming reception area.

Skills

Communication skills

Organizational skills

Telephone etiquette

Education

High School Diploma or GED

Tools

Computer skills

Job description

Kaiser Permanente in Portland, OR, seeks a front desk coordinator to manage appointments, registrations, and patient flow. You will support dental office operations from check-in to checkout, ensuring accurate data and smooth service delivery.

Required is a high school diploma or GED with at least 6 months in health care/dental or cash handling, plus strong English communication and organizational skills. On-site role in East/Central Portland Metro.