Dental Front Desk Specialist — Patient Scheduling

Kaiser Permanente; Happy Valley (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Kaiser Permanente in Oregon seeks a Front Desk/Patient Care Coordinator to support dental operations from check-in to visit completion, coordinating appointments and data entry to ensure smooth patient flow.

The role requires a high school diploma or GED, strong verbal and written English, excellent organizational and telephone skills, and the ability to handle cash accurately in a busy clinic.

Qualifications

• Six months healthcare/dental care or six months cash handling and/or customer service in a high-volume environment.
• High School Diploma or GED required.
• Excellent verbal and written English communication.
• Excellent organizational skills and professional telephone/patient reception manners.

Responsibilities

• Facilitate patient flow from check-in to check-out and scheduling.
• Communicate with patients, staff, and other departments to support members' needs.
• Explain information about benefits, Information Center, and other offices.
• Enter visit data and maintain accurate schedules and records.

Skills

English proficiency

Organizational skills

Telephone etiquette

Customer service

Education

High School Diploma or GED

Job description

Kaiser Permanente in Oregon seeks a Front Desk/Patient Care Coordinator to support dental operations from check-in to visit completion, coordinating appointments and data entry to ensure smooth patient flow.

The role requires a high school diploma or GED, strong verbal and written English, excellent organizational and telephone skills, and the ability to handle cash accurately in a busy clinic.