Patient Experience & Scheduling Coordinator

Advantage Dental+; Tigard (OR); On-site; USD 25,000 - 32,000; Full time

Job summary

Advantage Dental+ is seeking a Patient Coordinator to support patient care and education in our Oregon practice. You will greet patients, collect information, verify insurance, and maintain the daily schedule to ensure smooth operations.

The role requires excellent communication, at least a high school diploma, and 2+ years in healthcare or customer service. CPR certification is required within 30 days.

Qualifications

• High school diploma required; degree preferred in business or healthcare.
• Minimum of two years' experience in dental, medical, healthcare, or customer service.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with team and patients.
• Proficient with Microsoft Office; dental software experience preferred.
• Current CPR certification or ability to obtain within 30 days.

Responsibilities

• Greet patients and families and make them feel welcome in the practice.
• Gather patient information, create files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Complete all administrative tasks accurately and timely.

Skills

Customer service

Communication

MS Office

Dental software

CPR certification

Education

High school diploma

Business/Healthcare degree (preferred)

Tools

Microsoft Office

Job description

Advantage Dental+ is seeking a Patient Coordinator to support patient care and education in our Oregon practice. You will greet patients, collect information, verify insurance, and maintain the daily schedule to ensure smooth operations.

The role requires excellent communication, at least a high school diploma, and 2+ years in healthcare or customer service. CPR certification is required within 30 days.